Trailer Valet MV PRO
Can the MV be used with / attached to a jack?
Yes, your MV unit can attach to a side mounted jack jack. The XL unit is often not compatible with center (coupler mounted) jacks as the coupler does not leave much space to maneuver the dolly. Please note that this does lower the effective weight ...
What is the plate on my hitch ball base for?
When installed correctly, the plate keeps the locking nut of the MV flush with the coupler, which in turn reduces the possibility of damage on the coupler should the MV pivot due to excess horizontal force. Install the plate by placing it under the ...
The screws are coming loose out of the tire axle. What do I do?
If this is your first use, please check that the axle screws are tightened before use. If the problem repeats, non-permanent thread lock can be applied to the screws.
I cannot get my trailer up an incline nose-first.
If your trailer or boat is oriented back-first up an incline, the MV can be used to push it up. Attempting to pull your trailer nose first up an incline poses both safety and property risks.
I’m trying to turn my trailer, and I’m having problems.
When turning the unit, the gears of the unit must be in movement while making a sharp turn. Attempting to swivel the unit without cranking will place tremendous stress on the leading tire. The wheels must be in motion when turning.
The Trailer Valet tires are slipping on the ground and not gaining traction. What should I do?
For heavy boats, this problem may occur when there is insufficient weight on the tongue and excess weight on the tail. Make sure the tires are firmly planted on the ground. Consider shifting more of the trailer’s weight forward or cleaning debris ...
How do I properly maintain my Trailer Valet?
Perform maintenance on your unit at a minimum regularity of 3 months; refer to the manual and/or our YouTube maintenance videos for instructions on how to properly grease the chains and bushings. Wipe down the Trailer Valet with a clean cloth after ...
Can this device be submerged in water (salt or fresh)?
No. Repeated or prolonged contact with water will damage the gears and chains that operate the Trailer Valet and erode lubricants. If the unit is exposed to salt water, it is advised to rinse the unit with fresh water.
Does the Trailer Valet come with a protective case or bag?
We do not sell or provide a protective case or bag for the Trailer Valet at this time.
My Trailer Valet works on my heaviest trailer. Will it work for the others?
Do not assume it will. The function of a Trailer Valet does not exclusively depend on weight; the size, weight distribution, and frame/coupler of your trailer will impact performance. Consult with technical support before making a decision if unsure.
Will the Trailer Valet work on dirt, gravel and grass surfaces?
The MV can only operate on tightly packed grass with hard soil or tightly packed gravel. We do not recommend using any of our models on other soft or loose surfaces. The Trailer Valet will not move on sandy, muddy, rocky, or severely bumpy ground. If ...
Is the brake progressive?
Our brake acts as a “dead man’s” or emergency brake. The Trailer Valet brake hinders all horizontal movement, but cannot slow down during use. Speed is controlled only by the crank.
What happens if you lose control of the trailer?
The Trailer Valet has an integrated brake which will automatically engage when the handle is released. However, the brake works most reliably on flat surfaces.
Can the Trailer Valet MV remain attached to the trailer while in motion?
No, only the 5X is able to be put into a stow position.
What is the proper tire inflation?
The MV unit has solid rubber tires. Pneumatic tires that require inflation are only found on 5X units and older models of the XL. This does not apply to new XL models nor.
Is there a standard socket that can be used as an electric drill attachment?
We do not recommend using electric drill attachments other than the one designed specifically for the Trailer Valet; our attachment employs a unique design to ensure a snug fit onto the driveshaft. Use of a standard socket may cause it to shatter the ...
Is the Trailer Valet motorized?
To move the MV , you can use a cordless power drill with the included attachment. However, this method should only be used when moving your trailer on level surfaces. To avoid injury, the user should have a firm grip and ensure brake disengagement. ...
My trailer uses a standard A-Frame hitch assembly loaded with a battery, winch and propane tank, all of which consume space on the hitch tongue. Would the MV work with this?
The MV handles this well as you can use the coupler to move the trailer. This setup may prevent use of the unit with a JX or mounting bracket if there is not 8in of adequate space for installation.
Will the Trailer Valet work on inclines?
Each Trailer Valet model can handle its own degree of slope depending on the weight of the trailer and tongue, surface type, and trailer weight distribution. We welcome you to send our support team a picture of the full surface (with clear surface ...
What vehicle types does the trailer valet support?
The MV supports recreational vehicles (RVs), boats, and other similarly sized towable vehicles.
Is the capacity different if using a JX Side mount?
When using the MV PRO with a jack attached, the weight limitation becomes that of the jack. In the case of a JX jack, it maintains its own weight capacity of 2,000 lbs for the JX2S and 5,000 lbs for the JX5S.
Will the Trailer Valet work on my dual-axle trailer?
The Trailer Valet functions well with dual axle trailers as long as your trailer weight distribution is properly shifted toward the front of the trailer. The unit's use is limited when using with a triple axle trailer. A very large turning radius is ...
What is the gear ratio?
1.33 or 10:3 Upright Drill Adapter Gearbox 2.5 or 5:2 Low Gear (top left driveshaft, opposite of the upright gearbox) 2.7 or 27:10 High Gear (Lower driveshaft on either side)
What size of trailer can the Trailer Valet handle?
A Trailer Valet can handle any sized trailer provided it meets the weight limits of that particular model. We recommend inviting a second person to guide your trailer from the opposite end, especially in tight spaces, as turning requirements can vary ...
What is the capacity of the MV Pro if using a mount bracket?
When using the mounting bracket, the rated capacity is reduced to 8,000 pounds. This is to account for any issues posed by potential side-loading of weight on your trailer.
Can you use a hand crank on either side of the MV Pro?
The hand crank can be used on the high gear which is the lower driveshaft on either side of the unit or it can be used on the low gear which is the upper driveshaft on the left side of the unit (opposite the drill adapter gearbox).
What surface does the MV PRO work best on?
The smoother the surface, the better the unit can mitigate unwanted traction. The MV Pro is unusable on sand, mud, and gravel.
What is the towing capacity of the MV Pro? Tongue Weight Max?
The MV Pro has a 12,000 pound towing capacity and a 1,200 maximum tongue weight capacity. The unit also has a minimum capacity of 10% of the total trailer weight. 12-15% is optimal.
What are the dimensions and weight?
Overall Dimensions (with standard ball tower) Approximately 24.0” tall, 8.4” wide, 16.1” long with handle stowed Approximately 24.0” tall, 8.4” wide, 27.0” long with handle extended Overall Dimensions (with JXS attached) Approximately 34.7” tall, ...