Knowledge Base
Trailer Valet
Trailer Valet
Recent Articles
Has there been a change to the Hitch Ball Base / Rotating Coupler?
Yes. Both of these were changed in diameter to allow the XL unit to be used with a jack slotting into the unit's rotating coupler in the place of the hitch ball base. The inner diameter of the rotating coupler has changed from 1.94" (49.3 mm) to ...Can the MV be used with / attached to a jack?
Yes, your MV unit can attach to a side mounted jack jack. The XL unit is often not compatible with center (coupler mounted) jacks as the coupler does not leave much space to maneuver the dolly. Please note that this does lower the effective weight ...Can the XL attach to a jack?
An XL unit purchased after April 2024 does have the ability to have a side mounted trailer jack slotted in. If you have an XL unit that was purchased before this time, you may need to have the rotating coupler replaced if you would like to use the ...RVR Battery Quickstart for 2024 Models
Follow the steps below to get your RVR started: Remove the Rear Panel: Locate the rear panel opposite the power button. Use a 3mm (or 7/64'') hex/Allen wrench to remove the screws and take off the panel. Insert the New Battery: Push the battery into ...Slope Calculation Tools
At Trailer Valet, we're dedicated to making trailer handling easier for our customers. To assist you in accurately assessing slopes for smoother trailer operations, here are some helpful slope calculation tools: 1. Slope Calculation Tool: Available ...
Popular Articles
Refurbished Units
For your refurbished items, what exactly was refurbished? Is it in working condition? Each of our refurbished units all varies. There are some cases where it has been ordered in error and returned to us and we no longer can sell it as new. If ...Will the Trailer Valet work on inclines?
Each Trailer Valet model can handle its own degree of slope depending on the weight of the trailer and tongue, surface type, and trailer weight distribution. We welcome you to send our support team a picture of the full surface (with clear surface ...Will the Trailer Valet work on dirt, gravel and grass surfaces?
The XL can only operate on tightly packed grass with hard soil or tightly packed gravel. We do not recommend using any of our models on other soft or loose surfaces. The Trailer Valet will not move on sandy, muddy, rocky, or severely bumpy ground. If ...What is the plate on my XL for?
When installed correctly, the plate keeps the locking nut of the XL flush with the coupler, which in turn reduces the possibility of damage on the coupler should the XL pivot due to excess horizontal force. Install the plate by placing it under the ...Return Policy
Return Policy This section is only for customers who purchased a unit directly from Trailer Valet. If you purchased a unit through a third-party vendor, please contact the vendor for further information. Please note that no returns will be accepted ...
Videos
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5X: How to Install the 5X and XL
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5X: How to Install the 5X Mount Bracket
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Introducing the 5X (2017)
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XL: Features
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XL: How to Properly Install the XL
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XL: How to Properly Use your XL with your drill
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XL: Promotional
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XL: Promotional
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XL Pro: How to Install and Operate the XL Pro
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XL Pro: How to Assemble the XL Pro
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XL Pro: a Quick Look on a Trailer
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XL Pro: Promotional
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RVR: Promotional
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RVR: How to Install and Operate the RVR
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RVR: How to Maintain the RVR
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JX: Unboxing all the JX Series
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JX: First look at the JX Series/ Installation and Use
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JX: Promotional
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JX: Trailer Valet vs. the Average Jack
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Wheel Dolly: Introduction
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Wheel Dolly: Features
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Wheel Dolly: How to Replace the Wheels
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HD Mover: Promotional
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