Popular Articles
Refurbished Units
For your refurbished items, what exactly was refurbished? Is it in working condition? Each of our refurbished units all varies. There are some cases where it has been ordered in error and returned to us and we no longer can sell it as new. If ...
Will the Trailer Valet work on inclines?
Each Trailer Valet model can handle its own degree of slope depending on the weight of the trailer and tongue, surface type, and trailer weight distribution. We welcome you to send our support team a picture of the full surface (with clear surface ...
Will the Trailer Valet work on dirt, gravel and grass surfaces?
The XL can only operate on tightly packed grass with hard soil or tightly packed gravel. We do not recommend using any of our models on other soft or loose surfaces. The Trailer Valet will not move on sandy, muddy, rocky, or severely bumpy ground. If ...
What is the plate on my XL for?
When installed correctly, the plate keeps the locking nut of the XL flush with the coupler, which in turn reduces the possibility of damage on the coupler should the XL pivot due to excess horizontal force. Install the plate by placing it under the ...
Return Policy
Return Policy This section is only for customers who purchased a unit directly from Trailer Valet. If you purchased a unit through a third-party vendor, please contact the vendor for further information. Please note that no returns will be accepted ...